Frequently Asked Questions
Everything you need to know about enhancing your living space with Lincraft.
What is the typical shipping timeframe for home decor items?
Standard shipping usually takes 3-7 business days depending on your location. For larger furniture pieces, please allow 10-14 business days for specialized freight delivery.
What is your return policy for textiles and bedding?
We offer a 30-day return policy for all unused and unwashed textiles in their original packaging. For hygiene reasons, pillows and mattress protectors cannot be returned once opened.
Do you offer fabric swatches for custom upholstery?
Yes, you can order up to five fabric swatches for free to ensure the color and texture perfectly match your home's aesthetic before committing to a larger purchase.
Are your wooden furniture pieces sustainably sourced?
Sustainability is a priority at Lincraft. Over 80% of our wooden products are crafted from FSC-certified timber or reclaimed materials to minimize environmental impact.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through services like Afterpay and Klarna for eligible orders.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's real-time tracking portal.